Terms of Service

Welcome to LucentEMarket. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General Conditions

  • By using this website, you agree to be bound by these Terms, as well as any applicable laws and regulations.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the services or products provided by LucentEMarket without express written permission.

2. Account Registration

  • To make a purchase or access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process.
  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
  • LucentEMarket is not liable for any loss or damage arising from your failure to comply with this security obligation.

3. Products and Pricing

  • Product Descriptions: We strive to ensure that the product descriptions and images on our website are as accurate as possible. However, we do not guarantee that all product information is complete, current, or error-free. Minor variations in color, size, or design may occur due to manufacturing processes or screen settings.
  • Pricing: All prices are listed in INR (Indian Rupees) unless otherwise specified. Prices are subject to change without notice. We are not liable for typographical errors or pricing mistakes.
  • Availability: Certain products may be limited in quantity and subject to return or exchange only according to our return policy.

4. Order and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that are suspected of fraud, incorrect pricing, or availability issues.
  • Payment: We accept various forms of payment, including credit/debit cards, UPI, and bank transfers. You agree to provide valid payment information at the time of purchase.
  • Currency: Payments for international orders may be subject to exchange rates, and any applicable bank or currency conversion fees are the responsibility of the customer.

5. Shipping and Delivery

  • Orders are processed within the specified timeframes as outlined in our Shipping Policy.
  • LucentEMarket is not responsible for any shipping delays caused by couriers, customs, or unforeseen circumstances.
  • International customers are responsible for any import duties, taxes, or customs fees.

6. Returns and Refunds

  • Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.
  • Custom-made or personalized products may not be eligible for returns or refunds unless defective or damaged upon arrival.

7. Intellectual Property

  • All content on the LucentEMarket website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of LucentEMarket or its licensors. Unauthorized use, reproduction, or distribution of any materials on the website is strictly prohibited.

8. User Conduct

  • You agree not to use our website or services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or harmful code.
  • Harassment, abusive language, or offensive behavior towards LucentEMarket employees or other users will not be tolerated.

9. Limitation of Liability

  • LucentEMarket, its directors, employees, and partners are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or other intangible losses.
  • We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

10. Indemnification

  • You agree to indemnify, defend, and hold LucentEMarket harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website or services.

11. Modifications to the Terms

  • LucentEMarket reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website after such changes constitute your acceptance of the new Terms.

12. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in [Your Company’s Jurisdiction].

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

Email: Lucentartsjewellery@gmail.com
Address: Shop No. 26, 3rd Floor, Crystal Plaza, Near Station Road, Malad- West, Mumbai, Maharashtra-400064