Shipping Policy

Shipping Policy – LucentEMarket

At LucentEMarket, we aim to provide efficient and reliable shipping services to ensure a smooth and timely delivery of your orders. Please review our shipping policy below for detailed information.

Domestic Shipping (Within India)

  • Processing Time: Orders are typically processed within 2-3 business days (excluding weekends and holidays).
  • Shipping Time: Once processed, delivery within India typically takes 5-7 business days, depending on the destination.
  • Shipping Charges: Standard shipping charges are applied at checkout based on the weight of the order and the delivery location.

International Shipping

  • Processing Time: International orders are processed within 3-5 business days (excluding weekends and holidays).
  • Shipping Time: Delivery times vary depending on the destination, with most international shipments taking between 7-15 business days.
  • Shipping Charges: International shipping rates are calculated at checkout based on the order’s weight and destination. Import duties and taxes (if applicable) are the responsibility of the buyer.
  • Customs and Duties: LucentEMarket is not responsible for customs delays, duties, or taxes. It is recommended to check with your local customs office for details on any additional charges that may apply.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. Please allow 24-48 hours for the tracking information to update.

Shipping Delays

While we strive to ensure timely delivery, factors such as weather conditions, courier service issues, or customs processing may cause delays. LucentEMarket cannot be held responsible for delays caused by these factors.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us immediately at lucentartsjewellery@gmail.com with your order number and details of the issue. We will work with the carrier to resolve the problem and ensure you receive your order.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer support team at lucentartsjewellery@gmail.com