Privacy Policy
At LucentEMarket, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
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Personal Information
When you make a purchase or interact with our website, we may collect personal information such as:- Name
- Email address
- Shipping address
- Billing information (credit/debit card details)
- Phone number
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Non-Personal Information
We may also collect non-personal information, including:- Browser type
- Device information
- IP address
- Pages visited on our site
- Date and time of access
How We Use Your Information
LucentEMarket uses your information for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
- Customer Service: To respond to your inquiries, provide support, and manage returns or exchanges.
- Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates.
- Site Improvements: To analyze user behavior and improve our website’s functionality, security, and user experience.
Sharing Your Information
We respect your privacy and will never sell or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, and shipping products. These parties are required to keep your information confidential.
- Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid legal requests.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. This includes secure servers, encryption, and other safeguards to prevent unauthorized access, misuse, or disclosure of your data.
Cookies and Tracking Technologies
LucentEMarket uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us recognize your preferences and provide personalized services. You can adjust your browser settings to refuse cookies, though this may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. LucentEMarket is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Access, Correct, or Delete your personal information by contacting us at Lucentartsjewellery@gmail.com
- Opt-Out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting our support team.
Changes to This Policy
LucentEMarket may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly. We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: Lucentartsjewellery@gmail.com
Address: Shop No. 26, 3rd Floor, Crystal Plaza, Near Station Road, Malad- West, Mumbai, Maharashtra-400064